Official citizen-service channels

Public directory

Phones, portals, headquarters addresses, and citizen procedures published by public entities of Puerto Rico.

Only public channels published by each entity (switchboard, portal, headquarters address, citizen procedure). Private numbers, personal cell phones, and staff emails are not published. Magazine cutoff: 2026-08-22. Directory verified as of 2026-08-27. It is not legal advice. For emergencies: 9-1-1.

Public roll and directory verified as of 2026-08-27.

La Fortaleza and Office of the Governor

La Fortaleza / Office of the Governor

Seat of the Executive and citizen service of the Governor

(787) 721-7000 — Switchboard
Official portal

63 Calle Fortaleza, Viejo San Juan 00901. Postal PO Box 9020082, San Juan 00902-0082

Agency directory

Department of State

Secretariat of State; next in the constitutional line of succession

(787) 722-2121 — Switchboard
Official portal

Calle San José esq. San Francisco, Viejo San Juan

Department of State

Senate and House

Senate of Puerto Rico

Upper chamber of the Legislative Assembly

Official portal

El Capitolio, San Juan

Senate of Puerto Rico

House of Representatives

Lower chamber of the Legislative Assembly

(787) 721-6040 — Switchboard
Official portal

El Capitolio, Avenida Constitución; PO Box 9022228, San Juan 00902-2228

House of Representatives

Supreme Court and court administration

Supreme Court of Puerto Rico

Court of last resort

(787) 723-6033 — Switchboard
Official portal

8 Avenida de la Constitución, San Juan 00901

Judicial Branch

Office of Court Administration (OAT)

Unified administration of the court system

(787) 641-6600 — Switchboard
Official portal

268 Ave. Muñoz Rivera, San Juan 00918

Judicial Branch

Resident Commissioner and JSF / FOMB

Resident Commissioner in Washington

Office in the U.S. Capitol (Washington, D.C.)

(202) 225-2615 — Washington office
Official portal

1419 Longworth HOB, Washington, DC 20515-5401

Clerk of the House

Financial Oversight and Management Board (JSF / FOMB)

Federal PROMESA board; public comment line

(787) 641-0001 — Public comments
Official portal

FOMB

Citizen services: water, power, traffic, consumer, and emergencies

AAA / TeleAgua

Puerto Rico Aqueduct and Sewer Authority; outages and water service

(787) 620-2482 — TeleAgua
Official portal

Ave. Barbosa 604, Edif. Sergio Cuevas, Hato Rey

AAA

LUMA Energy

Electric transmission and distribution operator; customer service

1-844-888-5862 — Customer service
Official portal

PO Box 9100, San Juan 00908-9100

LUMA

Puerto Rico Energy Bureau (NEPR)

Electric regulator; complaints that LUMA does not resolve

(787) 523-6262 — Switchboard
Official portal

World Plaza, 268 Ave. Muñoz Rivera, Suite 202, San Juan 00918

NEPR

DTOP / CESCO

Driver licenses, vehicles, and DTOP CESCO centers

(787) 294-2424 — CESCO
CESCO portal

CESCO

Department of Consumer Affairs (DACO)

Consumer complaints, prices, and warranties

(787) 722-7555 — Switchboard
Official portal

Ave. José De Diego, Pda. 22, Centro Gubernamental Minillas, Torre Norte Piso 7, Santurce

DACO

Municipal Revenue Collection Center (CRIM)

Appraisal and property tax

CRIM

DSP / 9-1-1 Emergency System

Life-emergency line; it is not government information 3-1-1

9-1-1 — Emergencies
(787) 273-3001 — Bureau administration
9-1-1 Bureau

DSP 9-1-1

3-1-1 Line

Citizen information of the government; it is not a life-emergency line

3-1-1 — Citizen information
Government of Puerto Rico

pr.gov

Emergency Management and Disaster Administration Bureau (NMEAD)

Emergency and disaster management

(787) 724-0124 — Switchboard
Official portal

NMEAD

Department of Health

Public health and Plan Vital

(787) 765-2929 — Switchboard
Official portal

Centro Médico Norte, Calle Periferial Interior, Bo. Monacillos, San Juan

Agency directory

Department of Housing

Public housing and recovery funds

(787) 274-2527 — Switchboard
Contact

606 Ave. Barbosa, Edificio Juan C. Cordero, Río Piedras

Housing

OGPe / permits

Construction permits and Single Business Portal

OGPe

Puerto Rico Police (non-emergency)

Non-emergency line of the Police Bureau

(787) 343-2020 — Non-emergency
Official portal

Police

Contracts, open data, and access to information

OCPR / Contract Registry

Public consultation of government contracts

Ave. Ponce de León 105 Esq. Pepe Díaz, Hato Rey

OCPR

Open Data Portal (datos.pr.gov)

Government datasets in open formats

datos.pr.gov

datos.pr.gov

Act 141-2019 — Access to information

Statutory request for public information: entities have ten (10) working days to respond. There is no single island-wide portal; each entity designates Information Officers.

Text of Act 141-2019

OGP virtual library